Introduction

KZ Multiservices (“KZ Multiservices,” “KZ,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes how we may collect, use, disclose, store and protect information when you visit our website, contact our office, communicate with us, request information, request a quote or use services provided by KZ Multiservices.

This policy applies to information collected through our website and, where applicable, through communications with our business, including telephone, text message, WhatsApp, email and in-person interactions.

Information We May Collect

The information we collect depends on how you interact with KZ Multiservices and the services you request.

Information you provide directly

• First and last name.
• Email address.
• Telephone number.
• Mailing or business address.
• Information included in messages or inquiries.
• Appointment or service-request information.
• Business and company information.
• Information reasonably necessary to provide a service you specifically request.

Depending on the particular service requested, additional information may be necessary. Information required for tax, insurance, payroll, accounting or business administration services may differ from information collected through the public website.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider or technologies used to operate and secure the site.

This information may include:

• IP address.
• Browser and device type.
• Operating system.
• Pages visited.
• Date and time of access.
• Referring website or source.
• General website interaction and performance information.

We may use this information to maintain the website, understand general usage, improve performance and help protect our systems against misuse or security threats.

How We Use Information

KZ Multiservices may use personal information for legitimate business purposes, including:

• Responding to inquiries and requests.
• Communicating with prospective and existing clients.
• Providing requested services.
• Preparing or managing appointments.
• Processing service requests and related business administration.
• Maintaining business and client records.
• Improving our website, services and customer experience.
• Preventing fraud, misuse and security incidents.
• Complying with applicable legal, regulatory, tax, accounting or recordkeeping obligations.
• Establishing, exercising or defending legal rights when reasonably necessary.

Taxes, Insurance & Financial Information

Certain services offered by KZ Multiservices may require clients to provide information that is more sensitive than the information normally collected through our public website.

Depending on the service requested, this may include tax-related, financial, employment, payroll, insurance, identification or business information.

How We Share Information

We may disclose information when reasonably necessary to operate our business, provide a requested service or comply with applicable law.

Information may be disclosed to service providers or professional partners that perform functions on our behalf, such as website hosting, communications, technology, accounting, payment processing or other operational services.

Information may also be disclosed when required by law, subpoena, court order, governmental request or when reasonably necessary to protect our legal rights, clients, systems or business.

We do not disclose personal information merely because a third party requests it. Any disclosure remains subject to applicable law and the circumstances of the requested service.

Sale of Personal Information

KZ Multiservices does not operate as a data broker and does not intend to sell personal information provided directly by clients through our contact forms or direct communications in exchange for money.

Certain privacy laws use broad definitions of “sale” or “sharing” that may include particular advertising or analytics technologies. Where applicable law provides additional rights concerning these activities, we will honor those rights as required.

Cookies & Similar Technologies

Our website may use cookies and similar technologies that help the website function, remember preferences, measure performance, understand traffic or support security.

Some technologies may be provided by third-party services used on the website. Depending on the technologies implemented and applicable law, additional consent or privacy controls may be presented to visitors.

You can also control certain cookies through your browser settings. Disabling some cookies may affect the functionality of portions of the website.

WhatsApp, SMS & Third-Party Platforms

Our website may allow you to initiate communications with KZ Multiservices through WhatsApp, telephone, SMS, email or other third-party communication platforms.

When you choose to use one of these services, your interaction may also be subject to the privacy practices and terms of the applicable third-party provider.

Information entered into our contact interface may be used to prepare a message that you choose to send through the selected communication service.

Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, network, electronic transmission or storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate caution when transmitting sensitive information electronically.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal or regulatory requirements, resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information, the service provided and applicable tax, insurance, accounting, contractual or legal requirements.

Your Privacy Choices & Rights

Depending on where you reside and the privacy laws applicable to KZ Multiservices, you may have certain rights regarding your personal information.

These rights may include the ability to request:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain personal information.
• Information regarding how personal information is used or disclosed.
• Opt-out or limitation rights where required by applicable law.

These rights are not absolute and may be subject to eligibility requirements, exceptions, identity verification and record-retention obligations under applicable law.

To submit a privacy-related request, contact us using the information provided at the end of this Privacy Policy.

California Privacy Rights

If you are a California resident and the California Consumer Privacy Act, as amended, applies to KZ Multiservices and the relevant processing activity, you may have additional privacy rights.

Depending on applicability, these may include rights to know or access certain information, request deletion, request correction, opt out of certain sales or sharing, limit certain uses of sensitive personal information and exercise applicable privacy rights without unlawful discrimination.

The availability of these rights depends on whether the applicable statutory requirements are met.

Children's Privacy

Our website and services are intended for adults and businesses and are not directed to children under 13.

We do not knowingly use our website to solicit personal information directly from children under 13 in a manner prohibited by applicable law.

If you believe a child has provided personal information through our website inappropriately, please contact us so that we can review the matter.

Third-Party Websites

Our website may contain links to websites, social networks, maps, payment services, communication platforms or other services operated by third parties.

KZ Multiservices does not control the privacy practices of independent third parties. We encourage users to review the privacy notices of any third-party service they choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website, technology, business practices or applicable legal requirements.

When the policy is updated, the revised “Last Updated” date will be displayed at the top of this page.